Trade Windows
Trade Windows
CUSTOMER CARE
After Care & Warranty
Survey & Design Service
Insurance Backed Guarantee
Finance Packages
Testing & Accreditations
Plastic After Care

WARRANTY

All the PVCU profiles used in the manufacture of the Trade Windows and door ranges are guaranteed for 10 years against discoloration and structural degradation.

AFTERCARE

All the PVCU profiles used in the manufacture of Trade Windows and Door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly.

Glass After Care

WARRANTY

All the insulated glazing units used in the manufacture of the Trade Windows window and door ranges is guaranteed for 10 years against the hermetic seal failing.

AFTERCARE

Glass should be cleaned with a proprietary glass cleaning liquid or soapy and clean water. Care should be taken when cleaning resin bead and coloured areas.

Exclusion From the warranty. No warranty is given in respect of plastic bars post-fixed to the surface of the glass. Trade Windows whilst accepting this is a popular product and supplies it accordingly, does not regard its adhesive properties as long term.

Foiled After Care

WARRANTY

All foiled PVCU profiles used in the manufacture of the Trade Windows window and door ranges are guaranteed for 10 years against discoloration and structural degradation.

AFTERCARE

All the PVCU profiles used in the manufacture of the Trade Windows window and door ranges should be cleaned regularly with warm soapy water. It is acceptable to periodically use a very light abrasive cleaner (as used for acrylic baths) for the removal of ingrained dirt and grease. This cleaning material however should not be used frequently. Roof glazing material should be regularly cleaned accordingly.

Fittings After Care

WARRANTY

All fittings, locks and ironmongery used in the product range are guaranteed for 1 year against manufacturing fault failure.

AFTERCARE

All moving parts should be lightly oiled regularly and door locks oiled where indicated on the lock face. All moving and visible parts on espagnolettes should be wiped with a lightly oiled cloth a minimum of twice per annum. Handles should be cleaned using the same procedure as for the PVCU profiles.

Please Note! As the commonest fault of locking mechanism failure is due to poor aftercare the above should be strictly adhered to or your warranty could become invalid.